Timhotel Montparnasse Paris FAQ

Frequently Asked Questions

  • What time is check in and check out?
    Check in: 13h00 // check out 12h00.
  • Can I leave the room late?
    It depends on availability and daily arrivals. Please request on arrival.
  • Can I choose the type of bed in my room? (Large bed – two beds)
    Yes, please request it when you make the reservation.
  • Do the rooms have a balcony or terrace?
    Yes, some have a balcony.
  • Are there non-smoking rooms? Yes.
  • How many storeys does the building have?
    Is there a lift?
    There are 3 buildings with 6 floors, each one has a lift.
  • Is there air conditioning in the rooms?
    No.
  • Is your hotel adapted for the handicapped?
    No.
  • Can you keep my luggage when I leave the room? Yes.
  • Is there a safe place to park my car? How much does it cost?
    There’s public parking near the hotel, between 20€ and 30€/24h.
  • Does the hotel have an Internet or e-mail terminal for guests? Yes.
  • Do you have high-speed internet in the room for my portable computer? Is it wireless?
    Yes, WIFI (extra charge)
  • Do you have a quiet, romantic room? How can I reserve it?
    Yes, we have rooms facing the courtyard.
  • What languages are spoken in Reception?
    French, English, German and Arabic are spoken.
  • Where may I rent a car?
    To rent a car, just ask at the reception desk, we will help you find one.
  • How far away is the Eiffel Tower?
    15 minutes by bus.
  • We are coming with 1 (or more) child (-ren), do you accept adding an extra bed in a double room? What are the other options?
    Yes, we agree to add an additional bed in the double rooms for the children less than 12 years, without extra charge. We also can propose triple rooms.
  • What is the nearest metro station and how long does it take to get there?
    Metro Montparnasse Bienvenue, lines 4-6-12-13, 1-minute walk.
  • How much does a taxi from the airport cost?
    Orly: 25-30 € // CDG: 60 €
  • How can I cancel my reservation?
    You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.